The primary goal of Metal Team is the continuous improvement of our Customer-oriented company structure. We aim to make all our products conform with all the requirements and expectations of the Customers, ensuring their full satisfaction. Our Employees are fully aware of how their commitment affects Customer satisfaction, and know the related industry standards. Therefore, we continuously improve our production and order processing processes, to bring them on par with world class standards.
We realize how important it is to perfectly tailor the offered products to the needs of their users. Thus, we always strive to deliver a maximally effective equipment - at optimum investment outlays. It is important to us that the solutions we offer are flexible and appropriate to the changing specifics of our Customers' production. The fruit of these efforts are products that conform to even the most demanding aviation industry standards, as confirmed by our quality certificate AS 9100:2016 Aviation and Space, which ensures the functioning of our company in compliance with ISO 9001:2015 standard.
Metal Team's Quality Policy is implemented by:
- Continuously enhancing the Integrated Quality Management System;
- Monitoring the processes guaranteeing the quality of products and services by ensuring the quality of their individual elements;
- Introducing state-of-the-art processing technologies;
- Systematically surveying customer satisfaction;
- Actively, quickly and effectively identifying and resolving problems;
- Applying principles of comprehensive company management through Quality;
- Carefully analyzing the Customer expectations and reliably fulfilling any contracts entered into;
- Raising our Employees' qualifications by systematically organizing trainings;
- Ensuring the efficient flow of information on tasks and completion levels;
- Fully engaging the entire personnel of the company in performing projects, at full utilization of their competences and experience;
- Working in compliance with the requirements of AS 9100:2016 Integrated Quality Management System, developed based on ISO 9001:2015 standard.